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Trying to arrange in-home aged care like 'going to war', new report finds
New government-funded research has revealed there are "systemic problems" in the delivery of aged care home support for older Australians, with extortionate fees, potential rorting and untrained staff all highlighted as concerns.
Those interviewed in the report said dealing with providers was like "going to war" and raised concerns that the taxpayer was being "ripped off", with profits being put before caring for the vulnerable.
"The findings from these participants absolutely shocked me," said Dr Sarah Russell, the author of the report.